Wasserstrom Reviews

Customer Service: Some customers have reported positive experiences with customer service, although this is not consistent across all reviews.

Price & Quality: Buyers have highly evaluated the price and quality of products on Wasserstrom.com.

Discounts: The website offers various discount codes and promotions, allowing customers to save an average of 10% with coupons.

Curated Selection of Smallwares & Equipment: Wasserstrom offers a wide range of high-quality food service supplies and equipment.

Family Owned and Operated Since 1902: The company has a long history of family ownership and operation, ensuring a commitment to customer service and quality.

White-Glove Customer Service: Wasserstrom provides exceptional customer service, ensuring a smooth and personalized shopping experience.

Customized Distribution Solutions: The company offers flexible and customizable distribution solutions tailored to the specific needs of various industries in the foodservice sector.

Buying Guides and Resources: Wasserstrom provides detailed buying guides and resources to help customers make informed decisions when selecting foodservice carts and other equipment.

Optimized Product Placement: The company offers insights on optimizing product placement in convenience stores, including the use of effective signage to highlight key features and benefits such as organic ingredients or locally sourced items.

Poor Quality Products: Several customers have reported receiving poor-quality products, including damaged items and faulty equipment.

Unhelpful Customer Service: Many customers have experienced unhelpful and unresponsive customer service, with some feeling ignored or blamed for issues.

Shipping Issues: There have been complaints about slow and costly shipping, which has led to delayed deliveries and inconvenience for customers.

Lack of Responsibility: The company has been accused of not taking responsibility for their mistakes and shifting the blame to customers.